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 Homepage Problem

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Sascha1976



Posts : 3
Join date : 2017-01-08

PostSubject: Homepage Problem   2017-01-12, 12:25

Hello,

I have two Problems. I have send 2 Emails about it. Now I am on the Flight SWR 254 LSZH-LLBG, im not on the Live Map. I have Booked an i think the Flight was for Nothing. The Second Problem is that the Homepage have a Secure Problem. I became a Warning on Google Chrome an IE that the Homepage is not save.

That with the Live Map is a 50/50 chnace to Recorde my Flight. What can we do?

Kind Regards Sascha
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LEDUCC



Posts : 10
Join date : 2017-01-09
Age : 28
Location : LFSB

PostSubject: Re: Homepage Problem   2017-01-12, 22:51

Hi Sascha

I'll answer only to a part because that is the only one I have an immediate response. We should have the security issue resolved within the next 3-4 days.

I hope that someone can chime in on the reliability issue.

Cheers
Chris

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Chris Leduc
Member of the Board of Directors
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IMMELN



Posts : 16
Join date : 2017-01-05
Age : 20
Location : EDDS/ETIE

PostSubject: Re: Homepage Problem   2017-01-13, 15:03

Hi Sascha,

did you checked your Internet Connection? I saw on our website that your flight lost the connection after about an hour. That's the reason why our system stop to track your flight.

kind regards
Nick

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Immel Nikolaj
ZRH Fleet Chief
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Sascha1976



Posts : 3
Join date : 2017-01-08

PostSubject: Re: Homepage Problem   2017-01-13, 15:47

Hi Nick,

Yes, after a Hour i have some Problems with the XP, but reconnect again, but no chance to come back to the Homepage, but i was Online.

Regards Sascha
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IMMELN



Posts : 16
Join date : 2017-01-05
Age : 20
Location : EDDS/ETIE

PostSubject: Re: Homepage Problem   2017-01-13, 16:01

Hi Sascha,

okay, as far as I know it shold reconnect and "find" your flight.
If this will happen again, feel free to send me a MP to find a resolutuion.

kind regards
Nick

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Immel Nikolaj
ZRH Fleet Chief
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LEDUCC



Posts : 10
Join date : 2017-01-09
Age : 28
Location : LFSB

PostSubject: Re: Homepage Problem   2017-01-15, 20:52

Quick update: The website error is now resolved.

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Chris Leduc
Member of the Board of Directors
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Sascha1976



Posts : 3
Join date : 2017-01-08

PostSubject: Re: Homepage Problem   2017-01-15, 21:56

Hello Chris,

thanks.

Kind Regards Sascha
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LORENZOS



Posts : 1
Join date : 2017-01-05

PostSubject: Re: Homepage Problem   2017-01-26, 15:36

Hi, Smile

Just a heads up, I think something is going on with the website. Booked 2 flights today (SWR1954 & SWR1955) I flew both and landed successfully on schedule but not even one flight was recorded.

Thank you,

Regards,

Lorenzo
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LEDUCC



Posts : 10
Join date : 2017-01-09
Age : 28
Location : LFSB

PostSubject: Re: Homepage Problem   2017-01-26, 17:43

Thanks for the heads up! We're investigating right now. If other have the same issue, please respond with +1 to help troubleshooting.

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Chris Leduc
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